Shipping Policy

ORDER PROCESSING TIME
The order processing time is up to 3 business days. After your payment is processed in our system, the next steps are: separation, packaging and shipping. This process usually takes approximately 1 to 3 business days.

DEADLINE FOR SHIPPING THE PRODUCT AND TRACKING CODE
Delivery Time: 9 to 25 business days
Deadline for Sending the Tracking Code: Up to 7 business days
You will receive the tracking code in your email registered upon purchase within 7 business days after processing your order. To track your order, simply access our tracking page and enter the tracking code you receive in your email.
SHIPPING COSTS
We offer Free Shipping when shipping our products at no additional cost.
To track your order go to: https://amow.store/pages/rastreio

DEADLINE
Delivery time is estimated between 9 and 25 business days after the order is dispatched. However, adverse factors such as delays in clearance from the IRS, postal strike, impossibility of delivery due to weather factors or risk areas, holidays or pandemic may add a few days to product delivery. However, the maximum guarantee period is 60 working days.

ORIGIN
Our products are imported from the United States, Europe and Asia. There are situations in which an order may be delivered in two or more shipments, as the products may be sent from different suppliers. In this case, you will receive a tracking code for each shipment.

SHIPPING METHODS
Products are always delivered by the Post Office, however, in some cases, such as an absent recipient, a region with limited delivery or even an incorrect address, the customer may have to collect the product at the branch closest to their residence.
If the address is not filled in correctly, the product may be returned to the sender. We ask for extra attention when filling out the address. If there is an error when filling out the address and the product cannot be delivered, the customer is responsible.
The Post Office makes three delivery attempts, if they are unable to complete it, the product will be available for collection at the nearest branch for up to 7 days. After this period, the product returns to the sender.

INCORRECT OR INCOMPLETE ADDRESS
A AMOW STORE is not responsible for incorrect or incomplete completion of the destination address for orders placed in the store. If incorrect or incomplete addressing occurs, as per Correios regulations, the package will be returned to the sender, and no further delivery attempts will be made to that address.
If delivery is not carried out due to a discrepancy in the address provided by the customer, the customer is not entitled to a refund, it will be necessary to pay a new shipping fee, in the amount of 35 reais (shipping value + post office fee) to resend the item. product.
ATTENTION: In case of resending, a new delivery period will apply.

ABSENT RECIPIENT
Please make sure there will be someone at the address to receive your products. The Post Office makes three delivery attempts, if there is no one at the address to receive the order in any of the attempts, the package will be taken to the Post Office closest to the address, and, in this case, it will be necessary for the recipient of the package to carry out collection at the nearest post office, within 7 calendar days. If the recipient of the order does not collect it, as per the Post Office standard, the package will be returned to the sender, requiring payment of new shipping costs to resend the product.
All details related to delivery attempts, as well as the address of the Post Office branch where the recipient must collect their package in case of absence at the address, are recorded in the order tracking, which can be tracked on the Post Office website, using the tracking code provided by the store.

CARE WITH ORDER ADDRESSING
THE AMOW STORE will arrange for the products to be shipped to the address requested by the customer. Therefore, so that there are no obstacles to the delivery of your order, we ask that you be careful when filling in the address at which you wish to receive your order.

IMPORTANT NOTES
Any and all imports are subject to bureaucracy and customs taxes. If you receive any extra charges for your order, we will be responsible for these fees. Contact us within 48 hours informing the amount paid to the Post Office and attaching a copy of the taxation document, and we will contact you back to reimburse the amounts paid.

As it is an import service, any and all goods are subject to bureaucracy or customs taxes. The company SHOP TUDO AQUI is responsible for possible costs (fees, charges and taxes) increased by the government.

If you have any questions regarding deadlines, our team will always be available through the website's customer service channels, by email: contato@amow.store or by WhatsApp (31) 9.9742-4267 .

When making a purchase, the customer will be in accordance with the conditions and standards determined by AMOW STORE .
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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